Evaluating the Greater London Authority’s Citizen-Led Engagement Programme
Designed as a way of engaging communities and groups in the work of the GLA, this “Year 2” programme built on the lessons learned from the pilot round of the Citizen-Led Engagement Programme.
The programme focused on moving the conversation on from ‘what will the Mayor do about it?’ to ‘what can we do about it together?’
We conducted a qualitative evaluation of the programme and presented our findings to the GLA and its stakeholders. Read our report here.
We took a collaborative approach to this evaluation process. We co-developed the findings with the participants through interviews and workshops to give them opportunities to feed into the evaluation.
The recommendations we made were practical and took everyone’s views on board. We were described as being the opposite of the typically cold, hard evaluators who too often simply make their own biased judgements of the success of a progamme.