Senior Social Change Consultant
We held a webinar to present more details about our organisation and this role a recording of this can be found here.
About The Social Change Agency
The Social Change Agency comprises a team that are experts in creating social impact using social innovation, peer networks, community organising, collaboration and systemic and organisational change approaches. We provide strategic consulting, communications expertise, training and programme design to create social impact. We combine tried and tested approaches with cutting edge tools and perspectives that often result in original programmes and services that breakthrough long-standing challenges. What do we do best? Creating bespoke, blended solutions so the organisations we work with can change the world.
Our exciting range of clients includes Youth Futures Foundation, Climate-KIC, Guy’s and St Thomas Charity, the Greater London Authority (GLA), King’s College London and the Lloyds Bank Foundation among many others. In addition to our client work, we train the next generation of movement and network builders – our training and events attract some of the brightest and best social changemakers.
We incubate, build and support social movements like the Young Trustees Movement, Parents for the Future, and much of the mutual aid movement in the UK. We have brought innovative products to market, such as The Movement Building Canvas, Lost Voices and Accountable.
We are proud of our culture. Underpinned by our values of wholeheartedness, co-creation, collaboration and pioneering we believe relationships are the glue that holds us all together. It helps us create the most innovative work with our clients and gets us through the most difficult times together – we know that transformational social change is generational work and we must look after ourselves and each other for the long haul. We understand that working makes up a significant part of our lives and we want to make sure that our time spent working is productive, enriching, and joyful.
You’ll be joining a close-knit team – supported and developed to be the best you can be. We believe that every member of our team brings a unique perspective from their experiences and abilities and encourages everyone to be a curious soul about how we can improve everything we do, from how we interact as a team to how we deliver for our clients and communities.
We’re proud to have been certified as a BCorp business, Disability Confident Employer, and an accredited Living Wage Employer. In addition we were listed as one of the top social enterprises in the UK in the SE100.
Who we’re looking for:
We are looking for a Senior Consultant who wants to be part of a growing organisation that makes impactful social change. We keep the leadership of people with experience of social issues at the heart of that change – it’s an important value of ours and expect our team to share this value.
We’re not your typical consultants. We meet our clients where they are at and co-create innovative solutions with them to help increase their social impact. Typically we work with organisations across the UK and Europe on innovation, systems change, strategy development, governance, network development and management, research and evaluation, and training (this is not an exhaustive list!). We are never dogmatic about our approaches and the team comes with a wide range of expertise in all aspects of change. We are methodologically diverse in co-creating responses to the challenges faced by our clients, and welcome a diversity of perspectives on the many ways that change is made.
The Senior Consultant will be an integral part of the consultancy team, working closely with the Head of Consultancy and providing leadership within the rest of the team and our clients. You will often be the main point of contact for our clients, ensuring that their needs are being met, challenges are being overcome, and the contract is being delivered to a high standard within budget and on time. You will be comfortable with complexity, co-creation and have curiosity for the intricacies of how social change happens. But also bring an analytical approach, attention to detail and an excellent writing style.
Your skills and experience
Experience of building and developing a team: Our work often involves bringing people together to build a shared vision and strategy to unlock social impact. You should feel confident leading people through that process and developing their leadership along the way, both internally with your team, but also with our clients and partners.
Client & Project Management: Proven ability to work with clients in a collaborative and flexible way, while maintaining a close eye on effective project delivery. Clients come to us with challenges that require agile and iterative processes. You must be able to balance strong relationships with clients, flexibility to react to emerging challenges, and all within the constraints of resources available.
Facilitation: Trained and experienced in facilitation techniques with a comfortable and collaborative style that is able to accommodate a variety of learning styles.
Understanding of multiple approaches to social change: You will have an understanding of what it means to take a whole systems approach to social change, with a demonstrable understanding of a variety of approaches to social change (movements, network, community organising, asset-based community development, and beyond). An interest in or experience of governance is desirable.
You will have a minimum of 5 years of experience in social change, and at least 2 of those years in a consultancy role or similar. You should be used to working with and/or overseeing multidisciplinary projects, and confident serving as an SCA representative with clients and stakeholders, including mid to senior leadership of major foundations, local authorities, NGOs, and/or corporations.
Our clients work with us to grow their impact/network/movements so an understanding of network theory and/or social movements is needed. Of course, we will give you full training in our own methodologies. We work with many organisations operating within the charity sector, so a broad overview of the sector and its limitations is useful. This must be balanced with a good business sense for effective delivery of consultancy services and sustainability.
You will typically be working on 4-8 clients/projects at any one time, we are in a period of growth and flux so you must be ready for the messy, passionate, and interconnected world that is social change and a growing business, with lots of opportunity for your own development.
What you’ll be doing
The following are key duties and responsibilities of the Senior Consultant:
Project Delivery and Client Management 70%
- Coordinating and implementing client projects, development of project plans, fieldwork task schedules, scheduling and preparing for workshops and interviews, gathering documentation, and liaising with client staff.
- Leading in client management to gain an understanding of client business conditions, risks and controls
- Report writing that can incorporate qualitative and quantitative research and/or communicates back to clients a summary of our work together in a practical and actionable way.
- Facilitation of workshops and meetings
- Some basic budget management on specific projects
Team Management – 20%
- You will be managing a team of up to 3 full time and one part time consultants.
- We have a very collaborative way of working and you will very often be working with people across the entirety of the business on a regular basis, but you will lead on the pastoral care, time management, and professional development of your team.
- Work with the Head of Consultancy and the Principal Director to manage capacity and resource effectively
Proposals and Business Development 5%
- Support the team to reach the business development targets
- Developing proposals for small consultancy projects
- Support on writing bids.
- Spotting new business opportunities
Internal Business Practices – 5%
- Identify and make recommendations to improve work processes as applicable.
- Support with internal activities and support the development of the wider team that contribute to The Social Change Agency’s overall mission and strategy
- Provide support as required to the administration of the consulting practice.
Terms and benefits
Terms: The role will be full time (37.5 hours/week) on a permanent contract – we will consider well structured JobShare applications. As we often work with volunteers occasional evening and weekend work will be required and compensated through TOIL. We are a small, agile agency and are committed to supporting our staff to acquire the skills and grow in all areas of our business.
We are open to exploring flexible working arrangements and supporting you to meet commitments you may have.
Salary: £38,000 p/a
Location: You may be based anywhere in the UK. We have an office in Kings Cross that is open to anyone to use as they would like. We are at the tail end of co-creating a hybrid working model that we will be testing until January 2021. The details of this will be ironed out in the coming weeks, but there will be an expectation for the entire team to come together occasionally, but you will be included in the ongoing discussion about the frequency and utilisation of this time together.
Language skills & visa status: Candidates must be fluent in English. You must have the right to work in the UK independently, as we unfortunately are unable to provide visa sponsorship.
Holiday: 22 days plus bank holidays (We close the office in the days between Christmas and New Years – this time is paid for all staff and is in addition to your annual leave entitlement)
Additional Paid Time Off: We offer 2 days paid voluntary time off, encouraging all staff to serve as trustees or any equivalent voluntary positions to contribute to their communities
Health Assured Service: The health and wellbeing of our staff is very important to us. We offer all of our staff access to the Health Assured wellbeing service, which offers a 24 hour support line, structured counselling with external support, and a bank of online resources such as webinars and articles tailored towards health and wellbeing for both you and the members of your family.
Equal Opportunity Employer: We strongly encourage applicants from a wide variety of backgrounds. We are committed to our staff representing the wide variety of backgrounds represented in the communities we work with. If you are concerned that you may not fit 100% of the job specification – please throw your hat in the ring. We never put formal education requirements on any role as we value lived experiences as highly as formal education and training qualifications.
We follow a blind recruitment process, which means that hiring managers for the role are only able to see your work history and answers to application questions when making the decision to progress to the interview stage.
Please visit our main vacancies page for our equal opportunities statement.
Start date: Ideally you would be able to start immediately, however, we could accommodate a one month notice period for the right candidate with existing contractual agreements.
Application instructions and timeline
To apply please answer the following questions in a word document:
- Please describe your experience of managing contracts on time and within budget while maintaining positive relationships with clients, partners, funders and your staff team. (MAX 100 WORDS)
- Please tell us a bit about your experience of managing a team, with a focus on the development of junior staff. (MAX 100 WORDS)
- Please tell us a bit about how you approach facilitating groups to produce a shared understanding and route through challenges (MAX 100 WORDS)
- We understand that systems change is a big concept, but please succinctly summarise your understanding of systems change and how varying approaches can contribute to systems change. (MAX 250 WORDS)
- Please give some examples of how you have summarised work into written or visual reports. You can include full links as examples. (MAX 100 WORDS)
Please send the answer to these questions along with your CV to SocialChange@green-park.co.uk.
Application Deadline: 27 July 2021, 12pm
Interviews: 3 & 4 August
If you should need any accessibility accommodations for this application please do not hesitate ask and we will be happy to provide you with those accommodations.