The Social Change Agency – Consultant
Please follow this link to join a webinar where you can learn more about the role and our organisation. The webinar will take place on Tuesday 27th July at 6-7pm. We will not be meeting with any individuals to discuss the job during the recruitment phase. If you have specific questions, but are unable to join the webinar please do register for the webinar and leave your questions there and we will address your questions to see in the recording.
About The Social Change Agency
The Social Change Agency comprises a team that are experts in creating social impact using social innovation, peer networks, community organising, collaboration and systemic and organisational change approaches. We provide strategic consulting, communications expertise, training and programme design to create social impact. We combine tried and tested approaches with cutting edge tools and perspectives that often result in original programmes and services that breakthrough long-standing challenges. What do we do best? Creating bespoke, blended solutions so the organisations we work with can change the world.
Our exciting range of clients includes Youth Futures Foundation, Climate-KIC, Guy’s and St Thomas Charity, the Greater London Authority (GLA), King’s College London and the Lloyds Bank Foundation among many others. In addition to our client work, we train the next generation of movement and network builders – our training and events attract some of the brightest and best social changemakers.
We incubate, build and support social movements like the Young Trustees Movement, Parents for the Future, and much of the mutual aid movement in the UK. We have brought innovative products to market, such as The Movement Building Canvas, Lost Voices and Accountable.
We are proud of our culture. Underpinned by our values of wholeheartedness, co-creation, collaboration and pioneering we believe relationships are the glue that holds us all together. It helps us create the most innovative work with our clients and gets us through the most difficult times together – we know that transformational social change is generational work and we must look after ourselves and each other for the long haul. We understand that working makes up a significant part of our lives and we want to make sure that our time spent working is productive, enriching, and joyful.
You’ll be joining a close-knit team – supported and developed to be the best you can be. We believe that every member of our team brings a unique perspective from their experiences and abilities and encourages everyone to be a curious soul about how we can improve everything we do, from how we interact as a team to how we deliver for our clients and communities.
We’re proud to have been certified as a BCorp business, Disability Confident Employer, and an accredited Living Wage Employer. In addition we were listed as one of the top social enterprises in the UK in the SE100.
Who we’re looking for:
We are looking for a Consultant who wants to be part of a growing organisation that makes impactful social change. We keep the leadership of people with experience of social issues at the heart of that change – it’s an important value of ours and expect our team to share this value.
We’re not your typical consultants. We meet our clients where they are at and co-create innovative solutions with them to help increase their social impact. Typically we work with organisations across the UK and Europe on innovation, systems change, strategy development, governance, network development and management, research and evaluation, and training (this is not an exhaustive list!). We are never dogmatic about our approaches and the team comes with a wide range of expertise in all aspects of change. We are methodologically diverse in co-creating responses to the challenges faced by our clients, and welcome a diversity of perspectives on the many ways that change is made.
The Consultant will be an integral part of the consultancy team, managed by and working closely with the Senior Consultant, and providing support to the rest of the team and our clients. As well as leading a handful of projects, you will be supporting the Senior Consultant and Head of Consultancy to deliver large, high quality projects for our clients. You will be comfortable with complexity, co-creation and have curiosity for the intricacies of how social change happens. But also bring an analytical approach, attention to detail and an excellent writing style.
Your skills and experience
Client & Project Management: Experience working with clients or partners in a collaborative and flexible way. Clients come to us with challenges that require agile and iterative processes. You must be able to balance strong relationships with clients, flexibility to react to emerging challenges, and all within the constraints of resources available.
Facilitation: Demonstrable facilitation experience. You will be comfortable facilitating workshops and spaces, and have a collaborative style which is able to accommodate a range of audiences.
Team collaboration: You will be comfortable working with a team in a collaborative way, supporting colleagues and being actively engaged in the development and growth of the team.
Varied approach to social change: You will have a broad understanding of the different ways social change can be made, with a demonstrable understanding of a variety of approaches to social change (movements, network, community organising, asset based community development, and beyond). An interest in or experience of governance is desirable.
You will have a minimum of 2 years of experience in a social change setting. You should be used to working with and/or overseeing multidisciplinary projects, and confident serving as a SCA representative with clients and stakeholders, including mid to senior leadership of foundations, local authorities, NGOs, and/or corporations.
Our clients work with us to grow their impact/network/movements so an understanding of social change and/or social movements is needed. Of course we will give you full training in our own methodologies. We work with many organisations operating within the charity sector, so a broad overview of the sector and its limitations is useful. This must be balanced with a good business sense for effective delivery of consultancy services and sustainability.
You will typically be working on 4-6 clients/projects at any one time, we are in a period of growth and flux so you must be ready for the messy, passionate, and interconnected world that is social change and a growing business.
What you’ll be doing
The following are key duties and responsibilities of the Senior Consultant:
Project Delivery and Client Management 70%
- Delivery of consultancy projects in line with your skills and experience, as agreed with the Head of Consultancy and Senior Consultant.
- With support and oversight from the Head of Consultancy or Principal Director as appropriate, managing the delivery of small consultancy projects.
- Managing the relationship with clients of small consultancy projects, coordinating set up, delivery, and final reporting with the delivery team, and escalating any risks and changes or contractual decisions to SMT.
- Supporting wider projects where your skills and experience contribute to the success of the project, including participating in the drafting of reports and presenting the draft to the lead consultant as appropriate.
- Ensure that information related to the delivery of services is stored and shared appropriately.
Consultancy Team Support 20%
- Leading on the delivery of specific parts of programmes as required
- Provide support to members of the consultancy team delivering projects such as development of project plans, fieldwork task schedules, scheduling and preparing for workshops and interviews, gathering documentation, and liaising with client staff
- Report writing that can incorporate qualitative and quantitative research and/or communicates a summary of our work for both our clients and for SCA promotional communications
- Facilitation of external and internal workshops and meetings as required
- Research related to best practice and other needs of clients as instructed by the consultancy team and clients.
- Communicate with the Marketing Officer as and when needed to ensure they have what they need to communicate our services effectively.
Strengthening the business and personal development 10%
- Identify and make recommendations to improve work processes as applicable.
- Support internal activities and the development of the wider team that contribute to The Social Change Agency’s overall mission and strategy.
- Provide support as required to the success of the team.
- Work with your line manager to ensure that you are growing and developing your skills.
Terms and benefits
Terms: The role will be full time (37.5 hours/week) fixed term for 1 year – we will consider well structured JobShare applications. As we often work with volunteers occasional evening and weekend work will be required and compensated through TOIL. Occasional UK or European travel will be required when we emerge from lockdown (by arrangement).
The role is a fixed term contract with potential opportunities for growth, development and expansion into a permanent role: we are a small, agile agency and are committed to supporting our staff to acquire the skills and grow in all areas of our business.
We are open to exploring flexible working arrangements and supporting you to meet commitments you may have.
Salary: £30,000 p/a
Location: Until the office opens, you will be home based and this must be within 1 hour +/- of BST. We are currently working as a team to plan for the frequency of needing to be in the office together when it is safe to reopen. Suffice to say that there will be an expectation that you will need to spend some time in our office in Kings Cross, but you will be included in the ongoing discussion about the frequency and utilisation of this time together.
Language skills & visa status: Candidates must be fluent in English. You must have the right to work in the UK independently, as we unfortunately are unable to provide visa sponsorship.
Holiday: 22 days plus bank holidays. We close the office in the days between Christmas and New Years – this time is paid for all staff and is in addition to your annual leave entitlement.
Additional Paid Time Off: We offer 2 days paid voluntary time off, encouraging all staff to serve as trustees or any equivalent voluntary positions to contribute to their communities
Health Assured Service: The health and wellbeing of our staff is very important to us. We offer all of our staff access to the Health Assured wellbeing service, which offers a 24 hour support line, structured counselling with external support, and a bank of online resources such as webinars and articles tailored towards health and wellbeing for both you and the members of your family.
Equal Opportunity Employer: We strongly encourage applicants from a wide variety of backgrounds. We are committed to our staff representing the wide variety of backgrounds represented in the communities we work with. If you are concerned that you may not fit 100% of the job specification – please throw your hat in the ring. We never put formal education requirements on any role as we value lived experiences as highly as formal education and training qualifications.
We follow a blind recruitment process, which means that hiring managers for the role are only able to see your work history and answers to application questions when making the decision to progress to the interview stage.
Please visit our main vacancies page for our equal opportunities statement.
Start date: Ideally you would be able to start immediately.
Application instructions and timeline
Webinar (optional): Tuesday 27th July at 6-7pm.
Applications will close on Wednesday 4th August at 12 noon.
Interviews will be held on Thursday 12th and Friday 13th August.
To apply please fill out this application form. Please note that CVs, cover letters, and/or copies of the question outline will not be considered.
If you should need any accessibility accommodations for this application please do not hesitate to contact us on firstname.lastname@example.org or by calling 0333 200 5837 and we will be happy to provide you with those accommodations. If you would like to see the full list of questions that will be asked and/or edit your answers before pasting them into the form, an outline of the application questions can be found here.