Principal Director

£50,000 Full-time 02 September 2022

Job overview

Salary: £50,000 p/a
Hours: 37.5 hours per week
Location: London / flexible (see further details below)
Application deadline: 12pm, 2 September 2022

As Principal Director you will be working closely with the CEO and Operations Director to provide leadership within the rest of the team, our clients and across the business. As a leader in a small and very collaborative business, you will be working with people across the whole team, so you also need to be a team player, an excellent communicator and have an understanding of your leadership style.

You will be comfortable with complexity, co-creation and have curiosity for the intricacies of how social change happens. You will be someone who thrives in the messy, passionate, and interconnected world that is social change and running a business. This is not a new role, and we have worked hard to set up systems and efficiencies to deliver on the responsibilities, but we pride ourselves on continuous improvement and you should be comfortable and confident in taking initiative in your work. You can spot opportunities and think creatively and strategically about how our business can continue to innovate and respond to the needs of changemakers in a very rapidly changing environment.

You will share business development responsibilities with the CEO so you will be someone who can build a rapport with people quickly, unpick systems and complexity with ease, and communicate clearly how we will bring the skills of the team to support our clients navigate the inherent risk and uncertainty that comes from making a big change.

The role encompasses an exciting mix of responsibilities so you may have an eclectic mix of skills, experience and interests through your paid or voluntary work.

The role will be managed by the CEO and will have line management of the Head of Practice. We believe that our people are our biggest asset and lean into their strengths and potential to fuel expanding our impact.

If you have any questions or would like to have a chat about the job please email esther@thesocialchangeagency.org

Application deadline 2 September 2022

Tasks and responsibilities

Oversight of all consultancy business & high-level delivery – 40% 

  • Oversight and ultimate accountability of work being committed to being within capacity, expertise, and budget.
  • Ensuring that all business instruments are used effectively to track and management work flow.
  • Ensuring work being delivered is of high quality.
  • Oversight of the consultancy team and skills management, including recruitment, and skill development.
  • Ensure that all processes inside the consultancy team are fit for purpose and being followed by the team.
  • Delivery of high-value or high potential consultancy projects.

Product and Business Development – 35%

  • Shared responsibility with the CEO to ensure that income targets are met. Including updating/developing the business development strategy. 
  • Working with the Marketing Manager on supporting the pipeline including lead development and management, monitoring and seeking out new business opportunities.
  • Developing the approach (with support from the consultancy team), budgets, and timelines for new business. Including writing and proposals and pitching for new business.
  • Act as spokesperson for the organisation to spread the word about our work and tap into our networks to shout about our work and how we can help them to achieve our goals.
  • Supporting the Head of Practice on opportunities to extend contracts with current clients or encourage repeat business.

Contribution to the strategic direction of the business – 10%

  • Participate and contribute to the strategic development and oversight of the business as a whole with the senior management team, bringing your insight from the delivery of consultancy, client needs, and trends in the market that contribute.
  • Support the strategy development process – Away days, SMTs, budget, policies, monitoring tools and insights and other items as necessary.  
  • Contribute to the preparation of reports to the Board of Directors and attend board meetings.
  • Report back to the wider senior management team on the delivery against business development targets and develop solutions to emerging risks and ideas for exploring new opportunities.

Team & business management – 10%

  • Line management of the Head of Practice. This includes pastoral care, time management, and professional development. You will also ensure that they are fulfilling their line management responsibilities.
  • Work with the Head of Practice and SMT to manage capacity and resources effectively.
  • Keep all the planning tools and instruments up to date to inform business planning and budgeting.

Internal Business Practices & Team Support – 5%

  • Identify and make recommendations to improve work processes as applicable.
  • Support with internal activities and support the development of the wider team that contribute to The Social Change Agency’s overall mission and strategy.
  • Provide support as required to the administration of the business.
  • Participate in team-building exercises.

Skills and experience

Required

  • A minimum of five years of experience in social change consultancy.  You should be used to working with and/or overseeing multiple multidisciplinary projects, and confident serving as an SCA representative with clients and stakeholders, including mid to senior leadership of major foundations, local authorities, NGOs, and/or corporations. 
  • Demonstrable experience in business development, including bid writing and meeting income targets. 
  • Demonstrable experience in managing teams, workflow, budgets, tracking capacity and skill development and managing projects. 
  • Exemplary verbal and written communication skills that enable you to communicate and build rapport with potential clients from a wide range of sectors and seniority.
  • Strong strategic and big picture thinking that can spot trends, get under the skin of wicked challenges, connect the dots between different projects, and producing practical solutions.
  • You will have an understanding of what it means to take a whole systems approach to social change, with a demonstrable understanding of a variety of approaches to social change (movements, networks, community organising, asset-based community development, and beyond). An interest in or experience of governance.
  • Our work often involves bringing people together to build a shared vision and strategy to unlock social impact. You should feel confident leading people through that process and developing their leadership along the way, both internally with your team, but also with our clients and partners.
  • Excellent prioritisation skills, particularly being ability to work in a fast-paced environment with many high-priority tasks.

Desirable

  • Comfortable with utilising CRM systems to create efficiency and insight into business development delivery (Ideally Hubspot, but a general understanding of CRM systems is sufficient).
  • Understanding or understanding of governance and/or alternative decision-making models.

Terms and benefits

Terms: The role will be full-time (37.5 hours/week) permanent contract – we will consider well-structured JobShare applications. As we often work with volunteers occasional evening and weekend work will be required and compensated through TOIL. Occasional but limited UK or European travel will be required (by arrangement).

We are open to exploring flexible working arrangements and supporting you to meet commitments you may have.

Salary: £50,000 p/a

Location: You must be based inside the UK. We have an office in Kings Cross, London which London-based staff try to be in at least 3 times a week, but if you are based out of London you will be home based. If you are home-based you will have an allowance for equipment to ensure that your space is fit for purpose.

We hold quarterly all-staff strategy meetings and annual away days which you will be required to attend in person which we will cover the cost of your travel. You will be required to travel to clients when requested, the cost of travel will be covered. You will be required to come together with the team occasionally and these travel costs will not be covered, we try our best to keep these to when only necessary.

Language skills & visa status: Candidates must be fluent in English. You must have the right to work in the UK independently, as we are unable to provide visa sponsorship.

Holiday: 20 days plus bank holidays. We close the office in the days between Christmas and New Years – this time is paid for all staff and is in addition to your annual leave entitlement.

Employer pension contribution: We offer a 3% employer pension contribution, that you will auto enrol for after 3 months of employment with SCA.

Additional Paid Time Off: We offer 2 days of paid voluntary time off, encouraging all staff to serve as trustees or any equivalent voluntary positions to contribute to their communities

Health Assured Service: The health and wellbeing of our staff is very important to us. We offer all of our staff access to the Health Assured wellbeing service, which offers a 24 hour support line, structured counselling with external support, and a bank of online resources such as webinars and articles tailored towards health and wellbeing for both you and the members of your family.  

Start Date: Ideally November, but can be negotiated for the right candidate

Apply

To apply please fill out this application form. Please note that CVs, cover letters, and/or copies of the question outline will not be considered. You can also view the questions and draft your answers here before submitting it through the Google Form.

Applications will close at: 12pm on 2 September 2022
There will be three rounds of interviews for this job:
1st round via Zoom w/c 12th September
2nd round in person in London w/c 19th September
3 round via Zoom w/c 26th September

We strongly encourage applicants from a wide variety of backgrounds. We are committed to our staff representing the wide variety of backgrounds represented in the communities we work with. If you are concerned that you may not fit 100% of the job specification – please throw your hat in the ring. We never put formal education requirements on any role as we value lived experiences as highly as formal education and training qualifications.

We follow a blind recruitment process, which means that hiring managers for the role can only see your work history and answers to application questions when deciding to progress to the interview stage.

There will be three rounds of interviews for this position. The first round will be with a mix of the wider team. The second round will be with our CEO and Director of Operations. The third round will be with two members of our board. We may ask you to complete a presentation.

If you need any accessibility accommodations for this application please do not hesitate to contact us at hello@thesocialchangeagency.org or by calling 0333 200 5837 and we will be happy to provide you with those accommodations.

About The Social Change Agency

The Social Change Agency uses social innovation, peer networks, research, community organising, collaboration and systemic and organisational change approaches to create social impact. To do this, we provide strategic consulting, communications expertise, training and programme design. We combine tried and tested approaches with cutting-edge tools and perspectives that often result in original programmes and services that break through long-standing challenges. What do we do best? Creating bespoke, blended solutions so the organisations we work with can change the world.
Our exciting range of clients includes Youth Futures Foundation, Climate-KIC, Guy’s and St Thomas Charity, the Greater London Authority (GLA), King’s College London and Danone among many others. In addition to our client work, we train the next generation of movement and network builders – our training and events attract some of the brightest and best social changemakers.

We incubate, build and support social movements like the Young Trustees Movement, Parents for the Future, and much of the mutual aid movement in the UK. We have brought innovative products to market, such as The Movement Building Canvas and Lost Voices. In 2020, we created, incubated and spun out The Social Change Nest CIC – which provides fiscal support to social movements and networks across the UK whilst also providing funding and grant management. The Social Change Agency and the Social Change Nest CIC form a unified crucial space for supporting social change agents through our work.

Our culture

We are proud of our culture. Underpinned by our values of wholeheartedness, co-creation, collaboration and pioneering we believe relationships are the glue that holds us all together. It helps us create the most innovative work with our clients and gets us through the most difficult times together – we know that transformational social change is generational work and we must look after ourselves and each other for the long haul. We understand that working makes up a significant part of our lives and we want to make sure that our time spent working is productive, enriching, and joyful.

You’ll be joining a close-knit team – supported and developed to be the best you can be. We believe that every member of our team brings a unique perspective from their experiences and abilities and encourage everyone to be a curious soul about how we can improve everything we do, from how we interact as a team to how we deliver for our clients and communities.

We live our values and have been certified as a BCorp business, Disability Confident Employer, and an accredited Living Wage Employer. In addition we were listed as one of the top social enterprises in the UK in the SE100.